We're here to help and love to chat to our customers. 

If you have any questions or concerns about your order, you can get in touch with us via email, phone, post, Facebook Messenger, or by using the contact form below. We try to respond to all emails and messages within 2 working days. 

We have also put together a list of questions which might help. Read our FAQs

Get in touch

Email:  hello@theecoshopuk.com

Telephone: (+44) 03450534996

Our customer services team are managed by our parent company Our Future Is Green. Our amazing representatives are available to answer your calls between Monday-Friday 9-5pm, and they are closed on public holidays and weekends. They are open during the COVID-19 crisis, and are working safely in their homes and offices. 


Our registered business address is Our Future Is Green Limited, 63 Highgate High Street, Highgate, London, N6 5JX.

Our returns address is: 

Sharon McNeil
Our Future Is Green / The Eco Shop
27 Kilbirnie Place
Tradeston Industrial Estate
G5 8QR


We do not have a bricks and mortar shop and trade only online.  


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