Returns of products purchased from The Eco Shop are accepted as follows:
- Any broken or faulty items will be replaced if we are notified within 7 days of receipt.
- Please email us a photograph and full description at firstname.lastname@example.org to order your replacement.
- If you are unhappy with your purchase and simply wish to return it, you may return an unopened, completely undamaged product within 30 days of purchase to receive a full refund.
- Upon receipt of your unopened, undamaged product, The Eco Shop will issue a full refund minus postage costs.
- The Eco Shop are not liable for return postage costs.
- Please contact us at email@example.com to arrange returns.